Privacy Policy

1. Introduction

This Privacy Policy outlines how Shape9 Cloud ("Company", "we", "us", or "our") collects, uses, and protects your personal data when you interact with our website https://shape9.cloud/ and services (the "Services"). We are committed to handling your personal data with transparency, security, and in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our Services, you confirm that you have read and understood this Privacy Policy and our Cookie Policy.

2. Personal Data That We Collect

We collect only the minimum necessary information, which may include:

• Identification data (e.g., name, surname)

• Contact details (e.g., email address, phone number)

• Inquiry-related data (e.g., subject and content of your message)

• Technical and usage data (e.g., IP address, browser type, and interactions) through cookies

3. Purpose and Legal Basis of Processing

We collect and use your personal data only when it's truly necessary, and always for specific reasons:

• To answer your questions or requests - for example, if you fill out our contact form.

• To improve our website and services - based on our interest to offer better performance and experience.

• To manage cookies and analytics - but only if you've given us your permission.

• To meet legal requirements - such as fulfilling obligations under the law, if applicable.

4. Data Retention

Personal data is stored only for as long as necessary to fulfill the purpose of processing. Inquiries submitted through our contact form are retained until the request is resolved, unless further retention is required by legal obligations.

5. Use of Cookies

We use cookies to ensure basic website functionality and to enhance your user experience. Essential cookies are necessary for the website to function and cannot be disabled. Non-essential cookies (e.g. for analytics or personalization) require your consent and can be managed at any time. For more details, see our Cookie Policy.

6. Data Sharing

We may share your personal data with selected third-party service providers acting as data processors (e.g., for hosting, analytics, or email delivery). These parties are contractually obligated to handle your data securely and in compliance with GDPR.

We do not sell or share your data with third parties for marketing purposes.

7. Data Security

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. This includes secure infrastructure, access control, and data minimization principles.

8. Your Rights

You have the right to:

• Access your personal data and receive confirmation of processing;

• Change inaccurate or incomplete data;

• Request erasure ("right to be forgotten");

• Restrict processing under certain circumstances;

• Object to data processing based on legitimate interest;

• Withdraw consent at any time for consent-based processing;

• Lodge a complaint with a supervisory authority if you believe your rights have been violated.

9. Contact

For questions, access requests, or to exercise your rights, please contact us at [email protected].